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PROFESSIONAL SERVICES

Professional services are our knowledge-intensive services with which we support you from your strategic idea to completion and commissioning. Whether you rely on us completely or simply request specific services, your full satisfaction is our objective. While you take care of your core business, we organise your IT with our professional services, thereby providing you with an agile, efficient and secure IT environment tailored to your needs.

"Everybody focuses on what they do best. In other words, you focus on your business while we focus on your IT"

PM@ITRIS – Projektmanagement: We support your challenging ICT projects with our professional PM®ITRIS service. With our tried-and-tested methodology, we enable you to find the right balance between costs, time and quality.

SM@ITRIS – Service management: Thanks to our SM@ITRIS service and many years of real-life experience, we are the right partner for running your IT system environment, be it in the cloud or on-premises.

Consulting@ITRIS: Our consulting services assist you with your ICT project: be it in IT strategy matters, solution design, ICT concept development, or quality audits of existing ICF infrastructures.

Engineering@ITRIS: Our system engineers are highly-skilled specialists with significant experience and broad knowledge in setting up and operating ICT infrastructures – in the network, security, storage and client/server areas, in transformations into the cloud and many other topics.

SD@ITRIS: As the ‘single point of contact’ (SPOC), our service desk acts as a funnel for all IT support and service requests from our ITRIS Informatik clients. Experienced specialists receive your enquiries via email or phone and provide precise and efficient solutions in the context of individual service level agreements (SLAs). Minimise your downtimes and increase productivity at work; keep your users happy with our professional support

Other services: In addition to the services listed, our portfolio also includes further established services. We would be pleased to explain these advantages in a personal consultation to ensure that we can support you according to your requirements.

Service development: All our services have a defined life cycle. We always keep the services we offer up-to-date, develop new services and add them to our portfolio. We would be happy to receive your suggestions and include them in our service strategy

Our mission is to fully satisfy you as our client with professional, high-quality services. Continuous communication with clients and partners enables us to promptly respond to market changes. As a professional service organisation, our aim is to constantly evolve to meet market requirements.

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